Free Salesforce Salesforce-Associate Exam Questions
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Salesforce Salesforce-Associate Exam Questions
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Provided By: Salesforce
- Exam: Salesforce Certified Associate (WI25)
- Certification: Salesforce Associate
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Total Questions: 520
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Updated On: Mar 25, 2025
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Rated: 4.9 |
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Online Users: 1040
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Question 1
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A marketing team member is working with a new Lead in Salesforce and wants to keep track of all the Campaigns associated with the Lead.
Which of the following statements best explains the relationship between Leads and Campaigns in the Salesforce data model?
Answer: B
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A marketing team member is working with a new Lead in Salesforce and wants to keep track of all the Campaigns associated with the Lead.
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Question 2
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A customer support manager needs to review the average time it takes for their team to resolve Cases. They know there is a Dashboard containing this information.
What is the best way for the manager to locate and access the necessary information in Salesforce Lightning Experience?
Answer: B
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A customer support manager needs to review the average time it takes for their team to resolve Cases. They know there is a Dashboard containing this information.
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Question 3
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A support team lead wants to create a dashboard that shows a personalized view of key metrics, such as the number of cases assigned and the number of cases closed, for each support agent when they log in.
Which type of dashboard should be created in Salesforce to meet this requirement?
Answer: A
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A support team lead wants to create a dashboard that shows a personalized view of key metrics, such as the number of cases assigned and the number of cases closed, for each support agent when they log in.
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Question 4
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A Salesforce Administrator wants to learn how to automate business processes using Process Builder, Flow Builder, and Workflow Rules.
Which of the following resources would be the most helpful for learning and applying these skills?
Answer: A
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A Salesforce Administrator wants to learn how to automate business processes using Process Builder, Flow Builder, and Workflow Rules.
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Question 5
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A Salesforce associate vwants vto learn more about converting Leads to Contacts. They enjoy learning in an
asynchronous, gamified way.
Which resource should they use?
Answer: C
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A Salesforce associate vwants vto learn more about converting Leads to Contacts. They enjoy learning in an
asynchronous, gamified way.
Which resource should they use?