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Free Apple SVC-19A Exam Questions

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  • Apple SVC-19A Exam Questions
  • Provided By: Apple
  • Exam: Apple Service Fundamentals
  • Certification: AppleCare Technician Training
  • Total Questions: 70
  • Updated On: Nov 14, 2024
  • Rated: 4.9 |
  • Online Users: 140
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  • Question 1
    • Which equipment is used to check if an AC power outlet is properly grounded? 

      Answer: C
  • Question 2
    • Which of the following types of data are backed up to iCloud? (Choose two.) 

      Answer: B,C
  • Question 3
    • How would you define a "positive no" to a co-worker? 

      Answer: C
  • Question 4
    • Which of the following iPhones support using Memoji? 

      Answer: A
  • Question 5
    • Please refer to the following information to answer the questions on the right.
      Lucille has issues with her Apple device and takes it to an Apple Service Provider where Baron, a technician,
      assists her. Without much knowledge about the technical aspects of her device, Lucille vaguely describes the
      issues to Baron.
      Which two of the following behaviors will not help Baron understand Lucille's issue? (Choose two.)

      Answer: B,D
PAGE: 1 - 14
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