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ZYX has decided on their SIAM strategy and appointed SIAMRUS as the service integrator.
The decision has been made to consolidate services into four service groups (in order of proportion of the
services)
-OUTSCO: service desk, desktop and laptop support services, networking, infrastructure support
-ZYXS bespoke application support and development
-ZYXD data centers and hosting
-BANKSCO: BCT and BNK application support
Services from all other current service providers will be transitioned into these service groups as their
contracts expire
After the service integrator has been onboarded, which of the providers should be onboarded as the first
priority?
The CEO of ZYX has commissioned SIAMRUS to assess the readiness of ZYX to adopt SIAM. She knows
that in order to get approval for the SIAM business case from the Board of Directors, she will have to be able
to demonstrate that SIAM will make a significant contribution to the corporate strategic objectives. There is no
appetite from the Board for ZYX to use any ZYX staff to provide the service integration capability
Which ZYX strategic objective can SIAM contribute to most for ZYX?
The SIAM Project Board has decided that a big bang implementation approach is unsuitable for ZYX
What is the most likely reason for this decision?
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