A newly hired HR director has been assigned to lead a company’s transition to a total rewards environment. The company CEO expresses full support for the HR director but expects results.
The HR director has identified significant challenges to be overcome:
Within HR, there is personal and professional conflict between the benefits manager and the compensation manager. Each believes that the former HR director favored the other in allocating resources.
Senior leaders are dissatisfied with the benefits and the HR department as a whole. They believe that HR used employee survey data to make them and their departments look bad. They doubt that HR can successfully implement any change initiatives.
The company’s hourly workforce has not had a raise in the last three years, although virtually all salaried workers have received at least a 2% annual adjustment with an additional 2% to 3% merit award based on individual performance against goals.
Knowing that the leadership team doesn’t see the value in employee surveys, how should the HR director handle the next employee survey cycle?
Porter's "Five Forces" framework was designed to identify industries that were more likely to be profitable and provide a return on investment. Which of the five factors is influenced by the other four?