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Free SDI SD0-302 Exam Questions

Try our Free Demo Practice Tests for Comprehensive SD0-302 Exam Preparation

  • SDI SD0-302 Exam Questions
  • Provided By: SDI
  • Exam: Service Desk Manager Qualification
  • Certification: SDI Certification
  • Total Questions: 233
  • Updated On: Nov 14, 2024
  • Rated: 4.9 |
  • Online Users: 466
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  • Question 1
    • You need to write a business case for your new ITSM software system; which key element is it
      appropriate to include?

      Answer: A
  • Question 2
    • Which of these options would you consider to be the most important to support right-sourcing?

      Answer: B
  • Question 3
    • Which would be a desirable quality to look for in Service Desk staff?

      Answer: A
  • Question 4
    • Which of these options best describes a benefit of benchmarking?

      Answer: D
  • Question 5
    • Which of these options is a requirement of Release Management?

      Answer: B
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