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Free Genesys PC-CIC-Core Exam Questions

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  • Genesys PC-CIC-Core Exam Questions
  • Provided By: Genesys
  • Exam: PureConnect: CIC Core
  • Certification: PureConnect
  • Total Questions: 60
  • Updated On: Sep 28, 2024
  • Rated: 4.9 |
  • Online Users: 120
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  • Question 1
    • 6
      Given no additional configuration settings, what statement is true regarding this workgroup? 

      Answer: B
  • Question 2
    • You have been asked to create 42 non-managed stations and want to complete the task as efficiently as possible. What Interaction Administrator tool is designed to help you add multiple unmanaged stations using a .CSV file?

      Answer: D
  • Question 3
    • 6
      Given no additional configuration settings, what statement is true regarding this workgroup? 

      Answer: B
  • Question 4
    • You are coaching a new IC System Administrator regarding the IC functions and ways to ensure that the system is performing optimally. The new administrator asks if the system has a way to automatically notify someone if any system metrics dip below a certain threshold, reach a certain threshold, or rise above a certain threshold. What CIC utility can be configured to send these automatic notifications?

      Answer: D
  • Question 5
    • You have been asked to create 42 non-managed stations and want to complete the task as efficiently as possible. What Interaction Administrator tool is designed to help you add multiple unmanaged stations using a .CSV file?

      Answer: D
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