Free Salesforce OmniStudio-Consultant Exam Questions
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Salesforce OmniStudio-Consultant Exam Questions
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Provided By: Salesforce
- Exam: Salesforce Certified OmniStudio Consultant (SU24)
- Certification: OmniStudio Consultant, Salesforce Consultant, Salesforce Consultant
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Total Questions: 118
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Updated On: Nov 14, 2024
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Rated: 4.9 |
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Online Users: 236
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Question 1
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Which OmniStudio tool can be used to invoke scheduled jobs?
Answer: A
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Which OmniStudio tool can be used to invoke scheduled jobs?
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Question 2
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A company has account Information that they want to display to agents in a summarized view. For each
account they want to display icons that allow the user to launch guided processes for frequent tasks. The
processes a reused in other parts of the business.
Which three OmniStudio tools are needed to meet these requirements?
Choose 3answers
Answer: A,C,E
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A company has account Information that they want to display to agents in a summarized view. For each
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Question 3
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A business has a requirement to display cases in a console for service agents. Cases can have a variety ofstatuses, including Active, Closed, or Escalated. When a case is Closed, agents need to be able to reopen thecase. When the case is Active or Escalated, agents should not have the option to reopen the case.Which FlexCard functionality can be used to meet this requirement?
Answer: A
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Question 4
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A company has an OmniScript that allows agents to schedule service calls. The first step displays the accountname, primary contact name, and telephone number to the user for confirmation. On the second step, itdisplays available appointment slots, which are retrieved from an external service in XML and thentransformed into JSON. The following actions are currently used in the OmniScript:• DataRaptor Extract Action• HTTP Action• DataRaptor Transform ActionFollowing best practices, what can the consultant recommend to reduce processing time?
Answer: A
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Question 5
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A business wants to display cases for an account using FlexCards. The cases should be organized in a tabularlist by case status, so that Escalated cases appear first, followed by Active and Closed cases.Which FlexCard feature should the consultant recommend to meet this requirement?
Answer: C
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