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Free Salesforce OmniStudio-Consultant Exam Questions

Try our Free Demo Practice Tests for Comprehensive OmniStudio-Consultant Exam Preparation

  • Salesforce OmniStudio-Consultant Exam Questions
  • Provided By: Salesforce
  • Exam: Salesforce Certified OmniStudio Consultant (WI25)
  • Certification: Salesforce Consultant
  • Total Questions: 144
  • Updated On: Mar 25, 2025
  • Rated: 4.9 |
  • Online Users: 288
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  • Question 1
    • A business wants to add typeahead functionality to an existing OmniScript. The business wants the user to
      begin entering the name of a contact in Salesforce. and allow the user to select the contact once it has found a
      match. Once the contact has been selected, the OmniScript should retrieve the contact's email address for use
      in a later step of the process.
      What data source is needed when using the TypeAhead element?

      Answer: D
  • Question 2
    • A business has a requirement to display cases in a console for service agents. Cases can have a variety of
      statuses, including Active, Closed, or Escalated. When a case is Closed, agents need to be able to reopen the
      case. When the case is Active or Escalated, agents should not have the option to reopen the case.
      Which FlexCard functionality can be used to meet this requirement?

      Answer: A
  • Question 3
    • A company is designing a new console for contact center agentsto display case data for customers. All cases will be fetched using a single DataRaptor. This page needs to display cases as follows: * "Open" cases with case description, case open date, case type, assigned to and priority fields. Open cases should be highlighted with a red border. * "Awaiting Closure" cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border. * "Closed" cases with case description, resolution, case closed date fields with a link to duplicate cases. How should the consultant design the FlexCard solution to meet these requirements?

      Answer: B
  • Question 4
    • A business wants to display cases for an account using FlexCards. The cases should be organized in a tabular
      list by case status, so that Escalated cases appear first, followed by Active and Closed cases.
      Which FlexCard feature should the consultant recommend to meet this requirement?

      Answer: C
  • Question 5
    • A company has account Information that they want to display to agents in a summarized view. For each

      account they want to display icons that allow the user to launch guided processes for frequent tasks. The

      processes a reused in other parts of the business.

      Which three OmniStudio tools are needed to meet these requirements?

      Choose 3answers


      Answer: A,C,E
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