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  • Microsoft MB-240 Exam Questions
  • Provided By: Microsoft
  • Exam: Microsoft Dynamics 365 Field Service
  • Certification: Microsoft Dynamics 365
  • Total Questions: 252
  • Updated On: Feb 15, 2025
  • Rated: 4.9 |
  • Online Users: 504
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  • Question 1
    • Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

      After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

      You are a Dynamics 365 for Field Service system administrator.

      You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to automatically generate work orders based on agreements, and send invoices on a recurring basis by customer.

      Solution: You implement the following configuration changes.

      1) Create Agreement

      2) Define Agreement Products

      3) Set Booking Recurrence

      4) Create Invoice Setup

      5) Define Invoice Recurrence

      Does this meet the goal?


      Answer: B
  • Question 2
    • Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
      After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
      You are working with your customer to define their schedule board.
      Your customer needs you to add or create additional views for their scheduling team.
      Solution: Edit the Schedule Board Settings, and update the Requirements Panel to include the new or existing view.
      Does this meet the goal?

      Answer: B
  • Question 3
    • Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

      After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

      A dispatcher asked you to customize Fulfillment Preferences in Dynamics 365 Field Service to influence how the schedule assistant displays results for single-day requirements.

      You need to create a fulfillment preference.

      Solution: Add intervals and time groups together always resets intervals when time groups overlap, ensuring a consistent booking sequence.

      Does this meet the goal?


      Answer: B
  • Question 4
    • Your company is expanding nationally.
      You need to configure tax codes for a new territory, so the company can start to operate in the new territory.
      You realize that you can identify which field service record types the tax code will be applied to.
      Which three Field Service record types are taxable within the new tax code? Each correct answer presents a complete solution.

      Answer: A,B,D
  • Question 5
    • You are identifying inconsistencies in recent work order billings.

      You find a work order that does not have an Invoice and Actuals posted.

      What are two reasons why this may have happened? Each correct answer presents a complete solution.

      NOTE: Each correct selection is worth one point.


      Answer: C,D
PAGE: 1 - 51
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