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  • ISM LEAD Exam Questions
  • Provided By: ISM
  • Exam: Leadership and Transformation in Supply Management Certification
  • Certification: CPSM
  • Total Questions: 166
  • Updated On: Feb 17, 2025
  • Rated: 4.9 |
  • Online Users: 332
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  • Question 1
    • After analyzing its relationships with other departments, supply management decides to revise its stocking levels and order forecasting in order to streamline processes and reduce costs. Which of the following is the BEST way for the supply management organization to introduce these changes to the departments involved? 


      Answer: A
  • Question 2
    • A new buyer is hired, and over time the department supervisor notices the buyer's writing style is consistently unprofessional. To improve the buyer's written communications, the supervisor edits several of the buyer's memos, and returns them with a note as an example of how company communications should be written. However, this does not result in any changes in the buyer’s writing style. How should the supervisor rate the "written communication" portion of the buyer's performance review?


      Answer: B
  • Question 3
    • A supply management department has recently received resignations from several important staff members. Exit interviews indicate that the primary reason for the staff members’ departure was frustration over their expertise not being valued. They also viewed their work as repetitive and not an efficient use of their time or effort. Which of the following would be the BEST way for the department manager to improve this situation? 


      Answer: C
  • Question 4
    • A retail chain is looking to gain a competitive edge in the market. The firm wants to allow visibility throughout the company and enhance supply performance regarding demand forecasting, inventory management, and transportation. In this situation, which of following will be MOST effective? 


      Answer: B
  • Question 5
    • A supply manager recently graduated from college is hired by a manufacturing organization as a buyer of industrial chemicals. The new supply manager has limited knowledge of chemicals and the marketplace. In this situation, which of the following is the FIRST step the supply manager should take? 


      Answer: D
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