Free PEOPLECERT Incident-Management Exam Questions
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PEOPLECERT Incident-Management Exam Questions
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Provided By: PEOPLECERT
- Exam: ITIL 4 Practitioner Incident Management
- Certification: ITIL 4 Practitioner
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Total Questions: 148
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Updated On: Sep 27, 2024
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Rated: 4.9 |
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Online Users: 296
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Question 1
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What competency code is linked to coordinating multiple parties, maintaining communication between stakeholders, and running awareness campaigns?
Answer: A
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What competency code is linked to coordinating multiple parties, maintaining communication between stakeholders, and running awareness campaigns?
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Question 2
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What is the BEST approach to improving incident handling when incident resolution time has increased, and there are more transfers between technical teams?
Answer: B
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What is the BEST approach to improving incident handling when incident resolution time has increased, and there are more transfers between technical teams?
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Question 3
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What is considered an incident?
Answer: B
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What is considered an incident?
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Question 4
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What is a key output of the incident handling and resolution process that provides details about the incident, its resolution, and other relevant information?
Answer: B
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What is a key output of the incident handling and resolution process that provides details about the incident, its resolution, and other relevant information?
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Question 5
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In the context of restoring normal operations in case of a disaster, which practice guide provides guidance?
Answer: C
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In the context of restoring normal operations in case of a disaster, which practice guide provides guidance?