Free Genesys GCP-GCX Exam Questions
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Genesys GCP-GCX Exam Questions
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Provided By: Genesys
- Exam: Genesys Cloud CX Certified Professional Consolidated
- Certification: Genesys Cloud Certified Professional
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Total Questions: 170
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Updated On: Sep 26, 2024
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Rated: 4.9 |
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Online Users: 340
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Question 1
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With the ______ feature provided by Genesys Cloud CX, an administrator can effectively monitor agents and analyze their performance.
Answer: A
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With the ______ feature provided by Genesys Cloud CX, an administrator can effectively monitor agents and analyze their performance.
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Question 2
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To assign extensions to users, you must first __________.
Answer: D
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To assign extensions to users, you must first __________.
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Question 3
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Which of the following best defines the performance view for Queues?
Answer: C
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Which of the following best defines the performance view for Queues?
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Question 4
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In Genesys Cloud CX, you can prevent users from calling U.S. premium-rate numbers by:
Answer: D
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In Genesys Cloud CX, you can prevent users from calling U.S. premium-rate numbers by:
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Question 5
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Where can DID Numbers be assigned to? Choose 3 answers
Answer: B,C,E
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Where can DID Numbers be assigned to? Choose 3 answers