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Free Genesys GCP-GC-REP Exam Questions

Try our Free Demo Practice Tests for Comprehensive GCP-GC-REP Exam Preparation

  • Genesys GCP-GC-REP Exam Questions
  • Provided By: Genesys
  • Exam: Genesys Cloud Certified Professional Reporting and Analytics
  • Certification: Genesys Certified Professional
  • Total Questions: 36
  • Updated On: Sep 27, 2024
  • Rated: 4.9 |
  • Online Users: 72
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  • Question 1
    • Which definition matches the performance view for Agents?

      Answer: C
  • Question 2
    • Which definition matches the performance view for Agents?

      Answer: C
  • Question 3
    • While Alex monitors the queue reports, Sam deleted an inactive agent from the queue. Will this affect the
      metrics?

      Answer: A
  • Question 4
    • Rayan, as the supervisor, noticed some issues in the interactions handled by the agents. He exported the
      Agent Metrics report for detailed statistics to troubleshoot the issue. Identify the areas that would help him in
      resolving the problems. (Choose four.)

      Answer: A,B
  • Question 5
    • Which definition matches the performance view for Dashboard?

      Answer: B
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