Free Salesforce Field-Service-Consultant Exam Questions
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Salesforce Field-Service-Consultant Exam Questions
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Provided By: Salesforce
- Exam: Salesforce Certified Field Service Consultant (WI25)
- Certification: Salesforce Field Service Lightning Consultant
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Total Questions: 346
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Updated On: Feb 12, 2025
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Rated: 4.9 |
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Online Users: 692
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Question 1
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Universal Containers UC wants to ensure that technicians enter requiredinformation only once when completing work orders on the field service lightningmobile app. The information entered by technicians need to also update the serviceappointment and the case that are associated to the work order.What should consultant leverage to ensure the right data is captured from the fieldservice lightning mobile app?
Answer: C
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Question 2
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Universal Containers has customers who have previously negotiated pricing on some products.Which Price Book structure should a Consultant recommend when considering the implications of pricing on Work Orders'?
Answer: D
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Question 3
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Universal Containers does not want the lunch break to interfere with existing scheduled work. How should a Consultant configure the Scheduling Policy to ensure a 30-minute lunch break that begins every day after 1pm?
Answer: C
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Universal Containers does not want the lunch break to interfere with existing scheduled work. How should a Consultant configure the Scheduling Policy to ensure a 30-minute lunch break that begins every day after 1pm?
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Question 4
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AW Computing technicians handle different kinds of jobs, many of which involve installing or replacing parts.
Having the appropriate inventory is critical to completing the jobs on time.
How should field service be configured to ensure the parts required for a job are listed correctly on the work
order?
Answer: C
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AW Computing technicians handle different kinds of jobs, many of which involve installing or replacing parts.
Having the appropriate inventory is critical to completing the jobs on time.
How should field service be configured to ensure the parts required for a job are listed correctly on the work
order?
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Question 5
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Ursa Major Solar tracks installed products using the Salesforce Asset object. Each individual solar panel is
treated separately. To save money on service calls, many times customers will wait to have a technician come
onsite until there are multiple panels that need servicing.
How should the callout for multiple panels be treated in Salesforce?
Answer: C
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Ursa Major Solar tracks installed products using the Salesforce Asset object. Each individual solar panel is
treated separately. To save money on service calls, many times customers will wait to have a technician come
onsite until there are multiple panels that need servicing.
How should the callout for multiple panels be treated in Salesforce?