Universal Containers has installed base equipment that requires specific expertise to install or decommission. Additionally, the effort can vary significantly based on equipment type. What solution should a Consultant recommend to efficiently manage installation and decommission work?
Ursa Major Solar tracks installed products using the Salesforce Asset object. Each individual solar panel is
treated separately. To save money on service calls, many times customers will wait to have a technician come
onsite until there are multiple panels that need servicing.
How should the callout for multiple panels be treated in Salesforce?