Free Salesforce FSL-201 Exam Questions
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Salesforce FSL-201 Exam Questions
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Provided By: Salesforce
- Exam: Salesforce - Implementing Field Service Lightning (SP24)
- Certification: Field Service Lightning program
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Total Questions: 346
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Updated On: Sep 25, 2024
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Rated: 4.9 |
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Online Users: 692
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Question 1
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Universal containers (UC) wants to standardize the process that process that agentsuse to create and maintain work orders which will help new agents ramp up morequickly and improve data quality and consistency. UC wants key fields, agentinstructions and best practices displayed at each step of the Service process on the workorder.What should the consultant implement to meet this requirement?
Answer: C
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Question 2
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universal container provides maintenance and emergency services to itscustomers. Sending technician emergency call during the day causes long travel timeand reduces the number of appointments that a technician can completeWhich features should a consultant use to reduce and increase technicianproductivity?
Answer: A
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Question 3
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Universal Containers wants Technicians to view work progress through the Work Order Line Item card in theSalesforce Field Service mobile app.Which configuration steps should 8 Conzultant take to meet this requirement?
Answer: C
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Question 4
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A dispatcher of a local power outage. All appointments in the affected area mustbe rescheduled to a different dayHow should the dispatcher update the service appointment?
Answer: D
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Question 5
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Universal Containers has an initiative to reduce their carbon footprint. What factor should a Consultant recommend using in a Scheduling Policy to meet the above requirement?
Answer: A
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Universal Containers has an initiative to reduce their carbon footprint. What factor should a Consultant recommend using in a Scheduling Policy to meet the above requirement?