Free Salesforce FSL-201 Exam Questions
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Salesforce FSL-201 Exam Questions
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Provided By: Salesforce
- Exam: Salesforce - Implementing Field Service Lightning (SU24)
- Certification: Field Service Lightning program
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Total Questions: 346
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Updated On: Nov 12, 2024
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Rated: 4.9 |
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Online Users: 692
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Question 1
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A Field Service Technician wants to view a list of parts consumed during a given time period. The Technician will then use the data to replenish inventory on the truck. Which three steps should a Consultant recommend to track the number of parts consumed? Choose 3 answers.
Answer: A,C
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A Field Service Technician wants to view a list of parts consumed during a given time period. The Technician will then use the data to replenish inventory on the truck. Which three steps should a Consultant recommend to track the number of parts consumed? Choose 3 answers.
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Question 2
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Universal Containers wants to monitor Customer Satisfaction (CSAT) after a Work Order is complete. How can CSAT information be collected?
Answer: C
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Universal Containers wants to monitor Customer Satisfaction (CSAT) after a Work Order is complete. How can CSAT information be collected?
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Question 3
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One of Universal Containers' customers reported that the Technician sent to their site left without cleaning up the work area afterward.How can Universal Containers ensure that a different Technician is assigned all future work for that Customer?
Answer: C
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Question 4
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universal containers need to send the technician into the field to service containers. It takes two technicians with specialized skill to complete the work at same timeHow should the consultant make this requirement?
Answer: C
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Question 5
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A Dispatcher notices that the Crew assigned to a Service Appointment is missing a skill requirement for the appointment.How can the Dispatcher update the Service Crew to meet those requirements?
Answer: D
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