Sarah, a customer experience manager in a financial institution, wants to enhance customer satisfaction. What should she stress regarding the relationship between culture, management, and visual controls in the financial services industry?
Sarah, a production manager in a manufacturing plant, is striving for operational excellence. How can she describe value stream-aligned teams and their alignment within the manufacturing organization using the DA FLEX approach?
Emily, a school principal, is overseeing a comprehensive overhaul of the school curriculum. What strategy should she adopt in the education sector to apply a holistic view and ensure the success of this change initiative?
Sarah, a supply chain manager in a manufacturing company, is dealing with supply chain risks. What strategy should she prioritize to identify and address internal and external risk issues in the manufacturing industry?
Sarah, a production manager, is implementing Lean Six Sigma principles in a manufacturing plant. Where should agile budgeting and funding strategy activities primarily take place in the value stream in the manufacturing industry?