Free Salesforce Communications-Cloud Exam Questions

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  • Salesforce Communications-Cloud Exam Questions
  • Provided By: Salesforce
  • Exam: Salesforce Certified Communications Cloud Accredited Professional (WI25)
  • Certification: Salesforce Accredited Professional
  • Total Questions: 78
  • Updated On: Feb 12, 2025
  • Rated: 4.9 |
  • Online Users: 156
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  • Question 1
    • Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before. Which three option should consultant recommend to meet the requirements above while optimizing order submission performance?


      Answer: A,B,E
  • Question 2
    • During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?


      Answer: C
  • Question 3
    • During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?


      Answer: C
  • Question 4
    • UC sales 8 similar home phone offering commercial offerings to its customers. UC wants commercial offering decompose to the same CFS Technical product. What shall consultant recommend to achieve this requirement. 


      Answer: A
  • Question 5
    • Airtalk has recently acquired Mobitel, which uses communication cloud as in CPQ and order management system. Airtalk wants to upsell Mobitel products on its consumer portal to increase its revenue and make share without incurring the cost of migrating those products onto its own legacy CPQ and order management system. What should a consultant recommend to quickly integrate Airtalk;s portal application with mobitel’s Communication Cloud.


      Answer: B
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