Free IBS CSFX Exam Questions
Try our Free Demo Practice Tests for Comprehensive CSFX Exam Preparation
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IBS CSFX Exam Questions
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Provided By: IBS
- Exam: Customer Service
- Certification: International Business Skills
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Total Questions: 166
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Updated On: Nov 11, 2024
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Rated: 4.9 |
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Online Users: 332
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Question 1
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Many organisations have something called a USP. This means they have a:
Answer: B
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Many organisations have something called a USP. This means they have a:
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Question 2
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Customer information should be collected by a shop:
Answer: B
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Customer information should be collected by a shop:
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Question 3
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Continuous improvement, by definition, means that a business is always looking for:
Answer: B
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Continuous improvement, by definition, means that a business is always looking for:
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Question 4
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Customer expectations:
Answer: B
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Customer expectations:
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Question 5
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When you are busy and you answer the phone, immediately, and politely tell the caller that
you are very busy and you will ring them back later, then you are:
Answer: B
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When you are busy and you answer the phone, immediately, and politely tell the caller that
you are very busy and you will ring them back later, then you are: