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Free IBS CSFX Exam Questions

Try our Free Demo Practice Tests for Comprehensive CSFX Exam Preparation

  • IBS CSFX Exam Questions
  • Provided By: IBS
  • Exam: Customer Service
  • Certification: International Business Skills
  • Total Questions: 166
  • Updated On: Mar 27, 2025
  • Rated: 4.9 |
  • Online Users: 332
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  • Question 1
    • Good time management recommends that if you are busy and someone rings you then you should:

      Answer: C
  • Question 2
    • A common barrier to communicating with customers are the:

      Answer: B
  • Question 3
    • A weekly time management planning tool is known as a:

      Answer: D
  • Question 4
    • Frequent interruptions:

      Answer: D
  • Question 5
    • Measuring how your organisation is performing with customer service in relation to your competitors is known as:

      Answer: C
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