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Free Salesforce CRT-211 Exam Questions

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  • Salesforce CRT-211 Exam Questions
  • Provided By: Salesforce
  • Exam: Certification Preparation for Advanced Administrator (WI25)
  • Certification: Salesforce Certified Advanced Administrator
  • Total Questions: 628
  • Updated On: Feb 15, 2025
  • Rated: 4.9 |
  • Online Users: 1256
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  • Question 1
    • Universal Containers wants to track the number of tasks associated with each project. The company wants to display this information on the Project object.

      What should the Salesforce Advanced Administrator do to achieve this requirement?


      Answer: B
  • Question 2
    • A support agent needs to review a customer’s past interactions with the company.

      Which feature of Salesforce allows the agent to see all previous cases, emails, and chat interactions with the customer in a single view?


      Answer: B
  • Question 3
    • Cloud Kicks (CK) has e sneaker maintenance plan that It Includes with all orders for Its new line of Bluetooth-enabled custom sneakers. The sneaker maintenance plan gives each customer 6 months of phone support in case they have Issues with their new sneakers. The administrator at CK is having a hard time keeping up with the work associated with managing the maintenance plan.
      What should the administrator do to help manage the plan?

      Answer: D
  • Question 4
    • A Salesforce Advanced Administrator needs to ensure that certain fields in a Salesforce Knowledge article record type are only visible to specific user profiles.

      How can the administrator achieve this?


      Answer: B
  • Question 5
    • A user at Cloud Kicks has informed the administrator that they are unable to log in to Salesforce via multi-factor authentication.
      Which two area should the administrator review to understand potential root causes?
      Choose 2 answers

      Answer: A,B
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