Free ASQ CMQ-OE Exam Questions

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  • ASQ CMQ-OE Exam Questions
  • Provided By: ASQ
  • Exam: Manager of Quality/Organizational Excellence Certification
  • Certification: ASQ
  • Total Questions: 670
  • Updated On: Mar 26, 2025
  • Rated: 4.9 |
  • Online Users: 1340
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  • Question 1
    • Which of the following methods will help a company measure levels of customer-perceived quality?

      Answer: D
  • Question 2
    • According to Deming, management by fear most often results from managers who are driven by

      Answer: C
  • Question 3
    • A quality manager who is implementing a process improvement project in a production area should do which of the following first?

      Answer: B
  • Question 4
    • A way to ensure a near 100 percent response rate for a survey is to conduct the survey with the group targeted for study at a time and place when everyone in the group is present and everyone is required to complete the survey. There may still be problems possible with this approach that could cause poor decisions to be made from false data, such as:
      I: Some persons may refuse to take the survey or they may intentionally corrupt their answers if they resent the method used.
      II: Some persons may find that the pressure of having to complete the survey without lagging behind most of the group may distort or inhibit clear thinking, and prevent a well-thought-through response.
      III: In their haste to get it over with, some respondents, without thought, may just randomly answer the questions.
      IV: Even though response documents may not show respondent identification, some respondents may feel they have to furnish the answers they think management wants to see.

      Answer: D
  • Question 5
    • Which of the following question types should be used when a company interviews a small group of customers about their level of satisfaction?

      Answer: D
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