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Free ServiceNow CIS-ITSM Exam Questions

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  • ServiceNow CIS-ITSM Exam Questions
  • Provided By: ServiceNow
  • Exam: Certified Implementation Specialist - IT Service Management
  • Certification: Certified Implementation Specialist
  • Total Questions: 834
  • Updated On: Nov 20, 2024
  • Rated: 4.9 |
  • Online Users: 1668
Page No. 1 of 167
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  • Question 1
    • One of the features in ServiceNow ITSM is to keep monitoring configuration items and identify recurring issues. 

      Answer: A
  • Question 2
    • A developer wishes to improve runtime performance of Apex calls by caching results on the client.
      What is the best way to implement this?

      Answer: A
  • Question 3
    • In the baseline platform configuration, if a change approver rejects an approval for a normal change, what will
      the state of the change be set to?

      Answer: D
  • Question 4
    • What IT challenges can be solved with the CMDB?

      Select 3 Answers from the below options.


      Answer: A,C,D
  • Question 5
    • When the Caller field is populated on the incident form, the user can click on the reference icon to see fields on the User table. If no sys-popup view is defined for the User table, which view is used instead?

      Answer: D
PAGE: 1 - 167
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