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Free ServiceNow CIS-ITSM Exam Questions

Try our Free Demo Practice Tests for Comprehensive CIS-ITSM Exam Preparation

  • ServiceNow CIS-ITSM Exam Questions
  • Provided By: ServiceNow
  • Exam: Certified Implementation Specialist - IT Service Management
  • Certification: Certified Implementation Specialist
  • Total Questions: 999
  • Updated On: Mar 26, 2025
  • Rated: 4.9 |
  • Online Users: 1998
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  • Question 1
    • What are key relationships between Change and Problem records? Choose 2 answers

      Answer: C,D
  • Question 2
    • Problem management provides what benefits for Incident management? Choose 2 answers 

      Answer: B,C
  • Question 3
    • In the baseline Change - Normal model how can Change Tasks be added? (Choose two.) 

      Answer: A,D
  • Question 4
    • What is an example of a Key Performance Indicator for Change management that is included with Performance Analytics, but not available in ServiceNow reporting? (Choose two.)

      Answer: A,C
  • Question 5
    • What defines the required approvals and the associated conditions for a change model? 

      Answer: A
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