A tech startup is building a chatbot to assist users with complex troubleshooting tasks. The team is debating between using a standard Salesforce LLM, customizing their own model, or bringing in an external LLM that was trained on a vast amount of technical documentation.
Under which condition would it be most appropriate to configure a custom generative model?
Universal Containers (UC) is using Einstein Generative AI to generate an account summary. UC aimsto ensure the content is safe and inclusive, utilizing the Einstein Trust Layer's toxicity scoring toassess thecontent's safety level.What does a safety category score of 1 indicate in the Einstein Generative Toxicity Score?
Universal Containers (UC) wants to improve the efficiency of addressing customer questions andreduce agent handling time with AI- generated responses. The agents should be able to leveragetheir existingknowledge base and identify whether the responses are coming from the large language model (LLM) or from Salesforce Knowledge.Which step should UC take to meet this requirement?
Universal Containers (UC) is using Einstein Generative AI to generate an account summary. UC aimsto ensure the content is safe and inclusive, utilizing the Einstein Trust Layer's toxicity scoring toassess thecontent's safety level.What does a safety category score of 1 indicate in the Einstein Generative Toxicity Score?
Universal Containers (UC) is experimenting with using public Generative AI models and is familiarwith the language required to get the information it needs. However, it can be time consuming forboth UC's sales and service reps to type in the prompt to get the information they need, and ensureprompt consistency.Which Salesforce feature should a Salesforce AI Specialist recommend to address these concerns?