Free Avaya 7392X Exam Questions
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Avaya 7392X Exam Questions
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Provided By: Avaya
- Exam: Avaya Aura Call Center Elite Implementation Exam
- Certification: Avaya Aura
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Total Questions: 65
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Updated On: Feb 19, 2025
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Rated: 4.9 |
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Online Users: 130
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Question 1
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What are three capabilities of Avaya Aura® Media Server? (Choose three.)
Answer: A,C,D
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What are three capabilities of Avaya Aura® Media Server? (Choose three.)
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Question 2
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Which vector object can replace the Time of Day (TOD) global Vector Variable?
Answer: C
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Question 3
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Which two statements describe the benefits of using Expert Agent Selection (EAS)? (Choose two.)
Answer: A,B
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Which two statements describe the benefits of using Expert Agent Selection (EAS)? (Choose two.)
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Question 4
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A customer wants the ability to track the call types for Automatic Call Distribution (ACD) calls answered byagents. These call types will be defined by the customer.Which call center feature can the customer use to track their defined call types?
Answer: D
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Question 5
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If an agent has the skills to handle one call:Call 1, with priority 3 that is queued for 10 minutes with skill level 5Call 2, with priority 3 that is queued for 15 minutes with skill level 10Call 3, with priority 5 that is queued for 15 minutes with skill level 15Call 4, with priority 1 that is queued for 15 minutes with skill level 15Under the skill level handling preference, which of the calls will the agent handle first?
Answer: D
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