Free PEOPLECERT 58 Exam Questions
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PEOPLECERT 58 Exam Questions
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Provided By: PEOPLECERT
- Exam: ITIL 2011 Foundation
- Certification: Peoplecert ITIL
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Total Questions: 328
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Updated On: Sep 26, 2024
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Rated: 4.9 |
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Online Users: 656
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Question 1
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Which ITIL process is used to restore normal service operation as quickly as possible?
Answer: B
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Which ITIL process is used to restore normal service operation as quickly as possible?
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Question 2
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The BEST description of an incident is:
Answer: B
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The BEST description of an incident is:
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Question 3
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Which process would ensure that utility and warranty requirements are properly addressed in service designs?
Answer: C
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Which process would ensure that utility and warranty requirements are properly addressed in service designs?
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Question 4
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What type of services are NOT directly used by the business but are required by the service provider to deliver customer facing services?
Answer: C
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What type of services are NOT directly used by the business but are required by the service provider to deliver customer facing services?
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Question 5
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Which process is responsible for controlling, recording and reporting on the relationships betweencomponents of the IT infrastructure?
Answer: D
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