Free Cisco 500-052 Exam Questions
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Cisco 500-052 Exam Questions
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Provided By: Cisco
- Exam: Deploying Cisco Unified Contact Center Express
- Certification: Cisco Specialist
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Total Questions: 89
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Updated On: Nov 12, 2024
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Rated: 4.9 |
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Online Users: 178
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Question 1
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Where are CTI route points added or configured for Cisco Unified Contact Center Express?
Answer: A
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Where are CTI route points added or configured for Cisco Unified Contact Center Express?
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Question 2
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A customer purchases 200 Cisco Unified Center Express Premium agent seats in order to run a 30-port outbound IVR campaign, which two addition items must the customer purchase?
Answer: B,C
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A customer purchases 200 Cisco Unified Center Express Premium agent seats in order to run a 30-port outbound IVR campaign, which two addition items must the customer purchase?
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Question 3
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Which two resource selection criteria are available for a chat Contact Service Queue? (Choose two.)
Answer: A,D
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Which two resource selection criteria are available for a chat Contact Service Queue? (Choose two.)
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Question 4
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In a Cisco Unified Contact Center Express application script, a number is read from an external database. The number must then be played out as part of a prompt. Which Cisco Unified CCX Editor step creates a new prompt that can play out the number?
Answer: B
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In a Cisco Unified Contact Center Express application script, a number is read from an external database. The number must then be played out as part of a prompt. Which Cisco Unified CCX Editor step creates a new prompt that can play out the number?
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Question 5
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Which step library is included in the license for Cisco Unified Contact Center Express Standard?
Answer: C
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Which step library is included in the license for Cisco Unified Contact Center Express Standard?